smartFAU provides electronic support via our Internet Newsgroups.
We have a newsgroup server co-hosted by our headquarters fed by five T3's. Since we run our newsgroups as private newsgroups, you will need to connect directly to our news server to read our groups. If you are using a dedicated newsgroup reader, you should be able to set the news server to and then choose to "subscribe" to newsgroups. See below for a list of newsgroups that we host. We do not have public newsgroups so you won’t see our groups in the standard usenet list (which is why you need to point to our private news server rather then being able to find our groups using your ISP’s news server).

Note,
you may not have downloaded the newsreader that comes with your browser. For example, if you downloaded Netscape but didn’t download the collabra component, you won’t have a newsreader. Luckily, you can download Netscape, Internet Explorer, or a host of other free browser/newsreaders. for alternative browsers and newsreaders.

An easy way to jump directly into a newsgroup on our server is to use one of the URLs below in your browser. For example, open up your browser and enter: and press return. This should open your newsreader and bring up the development support newsgroup.